Turn customers into fanatics. Delight customers at every touchpoint. Monitor, respond and improve every interaction along the customer journey.
Turn employees into ambassadors. Drive employee excellence by measuring and optimizing every stage of the employee lifecycle.
Turn brands into religions. Increase brand equity, test and improve advertising, and identify your essential brand drivers.
Turn your products into healthy obsessions. Uncover product needs, prioritize features, and predict market trends.
This is sophisticated research made simple.
From surveys to insights to action.
Measure, prioritize and optimize the four core experiences of business
Measure the experiences you deliver across all touchpoints.
Know what’s coming next, so you can work on the experiences that matter most.
Have your finger on the pulse of experience so you can do more of what’s working and less of what’s not.
Friendly. Simple. Powerful. The XM platform has landed.
CONVERSATIONAL, not confrontational
No disruptions. No begging. No bribes. Only natural, friendly conversations designed to humanize the process.
democratize - make anybody an expert
Your experience data at everyone’s fingertips. And we make it even simpler with intuitive, point-and-click features that anyone can master.
PREDICT like a boss
Guessing is gambling. With A.I., machine learning, directive analysis, and advanced statistical capabilities, you actually can beat the house.
FLEXIBLE is no longer a stretch
No one likes a stiff.Your tools, your tweaks, your way. Our platform is totally customizable to accommodate your needs.
single system, multiple dimensions
No more herding apps. Manage brand, product, customer and employee experiences with one seamless system.